American Well Review
Based on online research and 39 American Well reviews, American Well's overall score is 4.0 out of 5 stars. American Well's review score is based on American Well's customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The American Well review table below incorporates summarizes 39 American Well ratings on 9 features. You can also compare American Well against popular alternatives like ZocDoc, PlushCare and CallonDoc. Or you can view the top 50 brands in similar categories, such as health brands, medical advice & service providers and doctors on demand services.
Brand popularity
eCommerce rating
Payment options
Shipping & returns policies
Coupons & discounts
Customer-specific discounts
Financing options
Company values, ethics & policies
Privacy policy & data security
Loyalty, rewards & partnership programs
Seasonal sales & events
American Well Review: American Well Pros & Cons
American Well (americanwell.com) is a smaller doctors on demand provider which competes against other telemedicine services like ZocDoc, PlushCare, CallonDoc, iCliniq and MedExpress UK. Based on our in-depth American Well review, when compared to its competitors, American Well is a mid-range performing brand within its category. Read the full Americanwell.com review below for more details.
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- Android compatibility: Can I use each provider's app on an Android device? Is each service's app compatible with Android devices?
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
- :
Knoji has 39 American Well reviews and ratings as of June 6, 2026. Knoji editors and the Knoji shopper community have reviewed American Well and compared it against 199 top doctors on demand brands, reviewing American Well based on product and store features. Knoji reviews and ranks Americanwell.com and other doctors on demand services based on how many features each offers and based on a 5-star rating scale. Based on these factors and 39 American Well reviews, American Well earns an overall score of 4.0 out of 5.0 points. American Well offers 9 total features. American Well's review score also factors in its popularity, which is in the mid-range to lower-range compared to competing .