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American Well Review

Brand popularity

3.5 - Popular brand

eCommerce rating

3.0 - 1 e-commerce feature offered

Company values, ethics & policies

0.0 - 0 ratings

Customer service & brand

4.0 - 1 rating - expand

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

2.5 - 2 ratings - expand

Seasonal sales & events

0.0 - 0 ratings

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American Well Review: American Well Pros & Cons

American Well (americanwell.com) is a smaller doctors on demand provider which competes against other telemedicine services like ZocDoc, PlushCare, CallonDoc, iCliniq and MedExpress UK. Based on our in-depth American Well review, when compared to its competitors, American Well is a mid-range performing brand within its category. Read the full Americanwell.com review below for more details.

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  • Android compatibility: Can I use each provider's app on an Android device? Is each service's app compatible with Android devices?
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Knoji has 39 American Well reviews and ratings as of June 6, 2026. Knoji editors and the Knoji shopper community have reviewed American Well and compared it against 199 top doctors on demand brands, reviewing American Well based on product and store features. Knoji reviews and ranks Americanwell.com and other doctors on demand services based on how many features each offers and based on a 5-star rating scale. Based on these factors and 39 American Well reviews, American Well earns an overall score of 4.0 out of 5.0 points. American Well offers 9 total features. American Well's review score also factors in its popularity, which is in the mid-range to lower-range compared to competing .

americanwell.com
Rated 4.0 - 39 ratings
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About American Well

American Well is a smaller doctors on demand company operating the e-commerce site americanwell.com. American Well sells its products and services in the doctors on demand industry. American Well is a less active brand when it comes to discounting and offering coupons. American Well has a mix of reviews among shoppers on Knoji, with 39 ratings and an average rating of 3.0 stars. American Well scores below average compared to other brands in the doctors on demand industry, providing 1 e-commerce features to better serve its customers.

American Well's Review Scorecard

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